MX51 EFTPOS and Touchscreen POS Support

Connecting to EFTPOS

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  • Sign on as an operator and navigate to the "Manager Screen" or where the "PAIR"  button is

  • Look for a button with the word "PAIR"

  • This screen will appear

  • If it says that it is "Paired" please "Unpair" first and save

  • Please then enter the IP address shown on the EFTPOS into the "EFTPOS IP" field

                Click Here to get the EFTPOS IP Address

    • Make sure the Test Mode is not ticked

    • Auto Address Mode may be ticked and if it is then you will need to enter the Serial Number details

  • Select "Save"  followed by "Pair" and you should get a screen saying "Connecting"

  • You should then get a screen saying "Negotiating Pairing"

  • You will then get a screen showing a Code

  • Check if the code on the EFTPOS device matches the one on the POS screen

  • If it does press "Yes" on both the EFTPOS  and the POS screen

  • Screen now shows "Pairing Successful!"

  • Press "Close" and you can now take sales!

  • Any issues call MX51 support on 02 9000 1777 or CloudHQ4 on 03 9908 5805

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